PACKAGING & GIFTS
We will package your order in a beautiful and elegant gift box ♡
If you are purchasing multiple items, we will package them all together in the same box. If you need separate boxes for your items, please leave us a note at checkout.
Returns & Exchanges
Please Note: Personalized items cannot be returned or exchanged. Returns & Exchanges Policy
Our processing time is 2 – 5 days and shipping time is usually 8 – 14 business days. We use expedited international shipping with tracking number, please note that these periods are estimated and can take longer.
If you need an item by a specific date, please contact us prior making your order. Shipping Policy.
Types of metals we use
Gold Filled items have a much more thicker gold layer than regular gold plating, 100 times thicker than usual flash plating and 10 times thicker than our premium 2 micron plating of our pendants. Gold Filled items are much more valuable and are reasonably priced as a quality alternative to solid gold. Actually 5% of the entire metal is made with 14k solid gold. Most of the time Gold Filled jewelry will last several years, and with the right treatment will stay bright and beautiful.
Our silver jewelry is 925 Sterling Silver, sourced from the United States, it can come in a shiny or satin finish.
Some of our pendants are Gold Plated Sterling Silver with 2 Micron of thickness, our personalized jewelry’s plated versions come with 3 Micron of Gold Plating on top of brass (such as our bars & disc jewelry)
Types of chains we use
We use high quality Gold Filled, Rose Gold Filled & Sterling Silver chains. We don’t sell gold plated chains. If the pendant is gold plated, the chain will remain 14k gold filled. We usually use dainty flat cable chains, rolo chains and some other chains for our chokers. All of our chains are made in the USA.
Types of engravings we do
We can engrave all types of words, letters, numbers & symbols on your jewelry piece, You can find more detailed information on each product page. Our smaller disc necklaces (3/8″) can be engraved with up to 3 characters, our coordinates necklaces can be done with bar necklaces or our bigger disc necklaces (1/2″).
Types of platings we do
We plate all our usual pendants with 14k gold and 2 micron of thickness. Everything else such as our bars and discs in their plated version (if available) is plated with 3 micron of thickness. Our Gold Filled jewelry is not plated, but rather consists of 5% 14k solid gold and have a thicker layer of gold than plated jewelry.
Can I add an extender to my chain?
Sure, follow this listing and add it to your cart:
Can my item arrive by specific date?
If you need it by specific date, we recommend express shipping, but we can’t guarantee it will arrive on time and we can’t take returns in case it misses your date.
Do you offer special pricing for wholesale and bulk orders?
Get in touch with our team and we’ll see what can be done. Contact us
Where can I see the fonts to engrave?
You can see font options in one of the pictures in each product page.
Can you gift box my item?
All of our pieces are gift boxed, ready for you to give it as a gift to your loved ones.